How Our Customers Can Improve Our Funeral or Cremation Service Business with Feedback

By: Tom Gallagher
Tuesday, October 10, 2017

Funeral homes thrive on feedback, just like any other business. A funeral home, one could argue, relies on this form of community engagement more than more. A good funeral home will always be active in the community and we here at Nutmeg will always endeavour to take your feedback seriously. We care about what you have to say and strive to provide the very
best service that we can, and we are always looking to improve what we can do for you. 

Community Engagement 

With community engagement being so important to a funeral home, we will never turn down the opportunity to establish a better relationship with you, our customers, and believe that relationship is all about addressing your concerns efficiently and promptly. Our staff is always welcome to suggestion and will always take yours into consideration. A funeral service is a personal experience and your input is more than welcome. Indeed, our entire purpose is to help you though what is often a very hard time for those involved and will always do what we can to make your experience as positive as possible. 

Building Relationships 

Many people are hesitant to give feedback for fear of judgement, but we can assure you that any funeral home worth its salt will absolutely listen to your concerns and do everything in their power to help. We pride ourselves on our sense of community and hope to build more of a family relationship, instead of a cookie cutter approach. You are the most important part of how a funeral home operates and your input is invaluable to us.

We Appreciate Your Opinion 

If you’re still hesitant to reach out, know that we will always respect anonymous feedback and are, as can be expected, always happy to receive positive feedback. We take your privacy seriously if you want it. That being said, positive feedback is just as helpful as negative feedback as it shows us where we’re doing well, allowing us to focus on other aspects of our business with an aim to constantly improve.

If you have any questions, feedback, or comments for us, please feel free to reach out to us here at Nutmeg State Cremation Society. We look forward to hearing from you and our experienced, professional team will do everything they can do assist you, no matter what.

Leave a comment
Name*:
Email:
Comment*:
Please enter the letters you see in the image.

Comments

Please wait

Previous Posts

Pre-Planning Your Funeral

Pre-planning a funeral has become very popular in recent years. The process has many advantages and can make things easier for grieving families. At Nutmeg State Cremation Society, we encourage peo...

Memorial Service Ideas for Families Who Choose Cremation

Cremation is still an unfamiliar process for many people so they don’t know what goes into organizing one. Many worry they won’t be able to say a proper goodbye to their deceased loved one. At...

How Does Proper Goal Setting Aid in the Grieving Process?

Most people have some aim in life and set goals for themselves. This is an important aspect because it gives them some purpose and drives them forward to do something worthwhile with their lives. I...

What is a Funeral Celebrant?

The common belief is that when death occurs, you need to engage the services of a clergy or director. But these services may not always honor the deceased person and reflect them in the manner you ...

What Goes Into the Expense of a Standard Funeral?

Most people don’t realize exactly how expensive funerals can be till the time they are confronted with all the expenses when a family member passes away. A funeral involves the inclusion of various...

Understanding the Stages of Grief

The passing of a loved one can leave an empty space behind. You miss everything from their voice to their presence. The recovery process can be long and frustrating, but people eventually get out o...

Funeral Terminology

Funeral directors and other professionals in the industry utilize various terms and idiom that may be pretty unfamiliar to individuals that aren’t part of the industry. The experts at Nutmeg State ...

A Complete Understanding of Cremation Pricing

As traditional funerals are more common, many of us aren’t aware of the expenses involved in cremation. At Nutmeg State Cremation Society, we provide cremation and related services and are aware of...

Understanding Cremation Pricing

Cremation-related expenses are often unexpected and in some cases can become a major financial burden, especially for families with modest means or too many financial responsibilities. Sometimes, t...

The Advantages of Working with a Family Owned Cremation Provider

It isn’t an easy task choosing a cremation provider that will meet your needs. There are a number of providers in this space and that can sometimes make it even more difficult to decide which one t...