How Our Customers Can Improve Our Funeral or Cremation Service Business with Feedback

By: Tom Gallagher
Tuesday, October 10, 2017

Funeral homes thrive on feedback, just like any other business. A funeral home, one could argue, relies on this form of community engagement more than more. A good funeral home will always be active in the community and we here at Nutmeg will always endeavour to take your feedback seriously. We care about what you have to say and strive to provide the very
best service that we can, and we are always looking to improve what we can do for you. 

Community Engagement 

With community engagement being so important to a funeral home, we will never turn down the opportunity to establish a better relationship with you, our customers, and believe that relationship is all about addressing your concerns efficiently and promptly. Our staff is always welcome to suggestion and will always take yours into consideration. A funeral service is a personal experience and your input is more than welcome. Indeed, our entire purpose is to help you though what is often a very hard time for those involved and will always do what we can to make your experience as positive as possible. 

Building Relationships 

Many people are hesitant to give feedback for fear of judgement, but we can assure you that any funeral home worth its salt will absolutely listen to your concerns and do everything in their power to help. We pride ourselves on our sense of community and hope to build more of a family relationship, instead of a cookie cutter approach. You are the most important part of how a funeral home operates and your input is invaluable to us.

We Appreciate Your Opinion 

If you’re still hesitant to reach out, know that we will always respect anonymous feedback and are, as can be expected, always happy to receive positive feedback. We take your privacy seriously if you want it. That being said, positive feedback is just as helpful as negative feedback as it shows us where we’re doing well, allowing us to focus on other aspects of our business with an aim to constantly improve.

If you have any questions, feedback, or comments for us, please feel free to reach out to us here at Nutmeg State Cremation Society. We look forward to hearing from you and our experienced, professional team will do everything they can do assist you, no matter what.

Leave a comment
Name*:
Email:
Comment*:
Please enter the numbers and letters you see in the image. Note that the case of the letters entered matters.

Comments

Please wait

Previous Posts

Why Losing a Pet Can be So Difficult

Pets are some of the most integral parts of our support system. A pet can be a constant companion and offer comfort during trying times. Losing one is just as devastating as losing a spouse or a de...

What Should I Do Immediately After a Death has Occurred?

It is natural to feel lost and overwhelmed when a loved one dies. However, family members have several responsibilities and tasks to perform immediately after death. At Nutmeg State Cremation Socie...

Helping Children With the Death of A Parent

The death of a parent is one of the most traumatic experiences for their children. Whether it is natural and anticipated or unexpected, it can cause a big psychological impact and affect their deve...

What Should You Do Before an Imminent Death Occurs?

An unexpected death can throw a family's life into chaos but slow, anticipated death is a different kind of grind. You have some time to prepare and make arrangements, but you are also experiencing...

Top Tips on Staying Safe in Public During the Pandemic

We live in a very challenging time, and everywhere we go, there is talk about the pandemic. The only way to beat it is to practice self-isolation as much as possible; it reduces the chances of your...

Grief Amid The Pandemic: How To Show Love And Support Through Social Distancing

Are you worried about a friend who is struggling with grief? Do you want to help them but don’t know how to offer comfort amidst a pandemic? At Nutmeg State Cremation Society, we have a few tips th...

How to Support a Grieving Friend

It's never easy to watch a friend grieve. You want to assist them in their time of suffering, but you may not know exactly how to do this. We have seen several people give their full support to mou...

How to Write an Obituary

An obituary is a notice that informs everyone about a loved one’s passing. It is an old practice from a world that wasn’t as connected and people in a community were invested in each other. At the ...

What To Do When A Loved One Is Near The End Of Their Life

It can be very difficult to deal with the impending death of a loved one. You have to be present by that person’s bedside in their last moments to offer some solace and give them company. But all t...

Veteran Death Benefits

The military likes to honor every veteran, whether they die on the job or after they retire. Most family members aren't aware of the death benefits or how they can apply for them. Fortunately, a fu...